1. Introduction

This website is owned and operated by Teto Wines ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tetowines.com.au (the site), hosted by Squarespace. Squarespace acts as the e-commerce platform allowing Teto Wines to sell its products to you.

By accessing or using our website, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order

• Subscribe to our newsletter

• Contact us via forms or email

• Participate in promotions

• Create an account

The personal information we collect may include your name, email address, phone number, billing and shipping addresses, and payment information.

2.2. Non-Personal Information

We may automatically collect non-personal information about you when you visit our website, including your IP address, browser type, operating system, referral URLs, and information about your use of our website.

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can disable cookies through your browser settings, but this may affect the functionality of our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process and manage your orders

• To communicate with you about your account or transactions

• To send you newsletters, marketing emails, and promotional materials

• To improve our website, products, and services

• To personalise your experience on our website

• To respond to your inquiries and provide customer support

• To comply with laws and regulations.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)

• Third parties as required by law or to protect our legal rights

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Opt-out of receiving marketing communications from us

• Withdraw your consent to our processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes indicates your acceptance of the revised policy.

9. Contact Us

Your privacy is very important to us. If you have any questions or concerns about this Privacy Policy, please contact us at: hello@tetowines.com.au