1. Introduction

This website (the "Site") is owned and operated by Teto Wines.

Liquor Licence #: LIQP770018253

Licence Name: Teto Wines

By accessing or using our Site, you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, please do not use our Site.

2. Eligibility

By using our Site, you confirm that you are at least 18 years old. It is an offense to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18. Products are not available to persons under the age of 18.

3. Terms of sale

By placing an order on our Site, you make an offer to purchase the products selected, subject to these Terms. We reserve the right to accept or reject any order at our sole discretion. If your order is accepted, we will inform you by email.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We will notify you via the details provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.

4. Pricing

• All prices are quoted in Australian dollars (AUD) and include applicable taxes.

• While we strive to ensure that all details, descriptions, and prices on our Site are accurate, errors may occur. If we discover an error, we will notify you as soon as possible and provide you with the option to reconfirm your order at the correct price or cancel it.

• Delivery costs are additional and will be clearly displayed during the checkout process.

5. Stock Availability

We endeavour to maintain accurate records of stock levels. If a product you ordered is not in stock, we will contact you to offer an alternative product or a full refund.

6. Payment

Payment must be made via a valid credit or debit card issued by a bank acceptable to us. Credit card information is always encrypted during transfer over networks.

7. Delivery

7.1. Delivery Conditions

• It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. You must provide proof of age upon delivery if requested by our delivery personnel.

• We may rely on any person at the delivery address who takes receipt of the ordered products as being authorised to do so.

7.2. Delivery Times

Delivery times are estimates and may vary. We are not responsible for delays caused by third-party delivery services.

8. Returns and Refunds

8.1. Returns Policy

We respect your rights under the Australian Consumer Law. If a product is faulty, damaged, or wrongly described, we will gladly exchange it or provide a refund upon proof of purchase. Contact us via email at hello@tetowines.com.au with proof of purchase to arrange a return.

9. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Teto Wines and is protected by Australian and international intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written permission.

10. User Conduct

You agree not to use our Site for any unlawful purpose or in any way that could harm our reputation. You must not:

• Violate any applicable laws or regulations.

• Post or transmit any material that is defamatory, offensive, or infringes on the rights of others.

• Use our Site to distribute spam or other unsolicited messages.

• Interfere with or disrupt the operation of our Site.

11. Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding our Site and services. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or products.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses, including legal fees, arising from your use of our Site or any violation of these Terms.

13. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our Site after any changes indicates your acceptance of the revised Terms.